Automated Car Rental and Hotel Accommodations - U.S. - Instructor Led

Course Name

Automated Car Rental and Hotel Accommodations - U.S. - Instructor Led

Contact Hours: 30

Course Description

The Automated Car Rental and Hotel Accommodations - U.S. Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Sabre® in conjunction with the online tutorial. The full RTS© Sabre® simulation program includes three courses available in a U.S. version and a Canadian version.

    How long will it take me to complete the course?
    Each course will take you between 20 - 30 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.
    How quickly can I begin?
    Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.
    What is the Job Board and how do I gain access to it?
    The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE.

    Benefits of Automated Car Rental and Hotel Accommodations - U.S:

  1. Take the course at your own pace - so long as the course is completed within 90 days of registration.
  2. Do the lessons at any hour of the day or night. Send or retrieve information 24/7.
  3. No need to purchase additional textbooks or materials
  4. As you approach completion, access the Job Board for assistance in finding career opportunities currently available in your area.
  5. Outcome

    Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:

  6. Display and explain local and corporate car company policies.
  7. Interpret car types, rate plans and rate categories.
  8. Display, interpret and sell car rentals from CQ and CF Displays.
  9. Interpret, modify and cancel car segments.
  10. List, describe and decode at least six rate categories, and six room type classes.
  11. Display, interpret and sell hotel accommodations from HOT Displays.
  12. Display and interpret HOD Displays.
  13. Explain each step of the booking process.
  14. Interpret, modify and cancel hotel segments.
  15. Assessment

    Evaluation of student performance will be based on the following:

    1. Completion of assigments.
    2. Exam grades

    Successful completion of the course requires passing the exam with an 80% average or greater. Each exam may only be accessed and submitted one time. Students not able to complete their exam after beginning will be required to repurchase and retake the complete course. Each course must be completed within 90 days of registration but may be completed sooner. Students are subject to dismissal for unsatisfactory conduct and will not receive a refund.
    The principal classifications of unsatisfactory conduct are:

  16. Theft or destruction of property including but not excluded to intellectual or physical work or software, belonging to the school or other students.
  17. Cheating on an exam or other material. The use of another student’s or individual’s work or material for a grade.
  18. Personal behavior that is disruptive to the learning environment, including: abusive language, intimidation, flagrant lack of respect for the staff or the peaceful enjoyment of other students and staff.
  19. The unlawful or unethical use of the course curriculum, programming or communication as determined by the staff. Students will be considered for readmittance upon signing an agreement to comply with all school policies. Upon registration the Instructional Support Course Administrator emails a welcome letter to the student to begin unrestricted email communication and support, then contacts the student on a regular basis regarding progress; corrects, annotates and grades Exercises and Reviews. Questions will be answered within 24 hours on regular business days.
  20. Outline

    Automated Car Rental and Hotel Accommodations - U.S

    Each lesson includes an online Review (Stop, Review and Apply) as well as at least one Challenge that requires independent research and application.

    Lesson 1 Car Rental Product
    Lesson 2 Car Rental Booking and Modifications
    Lesson 3 Summary and Drill
    Lesson 4 Hotel Accommodations Product
    Lesson 5 Hotel Booking and Modifications
    Lesson 6 Summary and Drill Exam


    Maximum time to complete this course is 90 days. To be completed in that time: reviews, quizzes, challenges, discussion items, called What's Your Opinion?, additional discussion items and case studies, called What Would You Do If. . .? All quizzes, reviews, challenges and case study responses are submitted electronically to your instructor with results returned via email. The discussion area is monitored for participation.